Optical Industry • AI Solutions

Intelligent Automation for
Optical & Eyecare

Explore AI-powered use cases designed to streamline operations, improve patient outcomes, and drive growth across the optical value chain.

Use Cases

Select a use case to experience an interactive demo powered by AI.

Practice Analytics Dashboard

Executive-level multi-location dashboard with KPIs, drill-downs, heatmaps, and scorecards for senior management decision-making.

Executive BI

Lab Analytics Dashboard

Lens production intelligence across US, UK and EU surfacing labs — turnaround, on-time delivery, redo rates, spoilage, and coating attach rates.

Lab Operations

Frame Manufacturer Analytics

Wholesale performance for frame brands — shipments, sell-through, returns, channel mix and top retail accounts across North America, the UK and Europe.

Wholesale BI

Frame Distributor Analytics

Multi-brand distribution intelligence across US, UK and EU warehouses — OTIF, backorders, inventory health, brand portfolio and account performance.

Distribution BI

AI Data Analyst

Ask questions in plain English and get instant insights from your operational, sales, and clinical data with charts and summaries.

Analytics

Conversational AI

An intelligent virtual assistant that handles patient enquiries, appointment scheduling, and product questions — available 24/7.

Virtual Assistant

Eligibility Summary

Instantly parse and summarise insurance eligibility responses into a clear, actionable view for front-desk and billing staff.

Insurance

Medical Coding Gaps

AI reviews clinical documentation against submitted codes to flag missing or incorrect CPT/ICD codes — reducing denials and revenue leakage.

Revenue Cycle

NPS Sentiment Analysis

Analyse Net Promoter Score feedback at scale — surface recurring themes, track sentiment trends, and pinpoint improvement areas.

Patient Experience

Frame Recommendation Engine

Upload a photo and let AI analyse face shape, skin tone, and features to recommend the best-fitting frame styles from your inventory.

Computer Vision

Patient History Summary

Automatically distil lengthy EHR notes into concise, structured summaries — giving clinicians a quick view of relevant history before every visit.

Clinical AI